Echoas Recruitment (Thailand) Co., Ltd. is a recruitment agency based in Bangkok, Thailand. They started using PORTERS HRBC to break away from manually managed and ordinary business practices. We interviewed Mr. Ono about the advantages he has noticed, unique introduction of the system and the training practices they use at the company.
――First of all, please tell us the characteristics and strengths of your company as a recruitment company.
We specialize in Bangkok, Thailand. Although there are exceptions such as referrals from existing clients, basically we do not approach companies out of Bangkok and we offer area-based services.
We have three strengths. First is our registrants screening process. We screen Thai job seekers to 10-15% based on the resume (CV), then narrow it down further by telephone interview, by doing this we introduce carefully selected candidates to our client companies. On average we screen down to about 7% of total candidates.
The second point is we conduct reference check for Thai registrants with their consent, we contact their past workplace, and check the length of years of service, work attitude, salary amount if possible. Because if there is false information on the resume they provided, it will cause trouble to our client companies.
――What is the third strength?
Our third strength is that we have an experienced personnel and labor relation specialist resident. I have experience in both practical and managerial positions in the recruitment industry in Thailand, Taiwan, Hong Kong and Japan. I am the only active consultant in Thailand with such experiences, and also a licensed social insurance consultant. In addition to being familiar with Asian labor and related laws, we also provide labor consulting incorporating the coaching method. Because we are a small company, we have a sense of speed and have a flexible correspondence. We stick by our candidates and try to find work considering their perspective. Communication with our candidates is in a friendly manner as if communication with friends using LINE app.
――Are most of the companies that are hiring Japanese or local? Also, is there a characteristic in industry and occupational category?
90% of our clients are Japanese, and we specialize in office workers.
――How many employees do you have? Please also share the ratio with Japanese staff.
We have 12 Thai employees, and 2 of whom are Japanese. The average age is 25 to 27 years old, and most of them are interested in Japan.