SYSTEM SUPPORT & AFTER SALES SERVICE

After system installation, we provide your business an after-sales support.
Moreover, it is possible to set the system to match abrupt changes that may happen during business flow.
Let us support you during your recruitment workflow.

Our After Sales Services enhance seamless operation
with PORTERS ATS/CRM

1. After Sales Services

Our devoted consultants and trained personnel will provide you with multiple services:

Specialized helpdesk services, by telephone or email
FREE User Training, at PORTERS’ premises/Online or Skype Training
FREE Individual consultation with an assigned personnel
FREE Training on Media Linkage
FREE Customer Support Division: Consultation on contract & PORTERS ATS/CRM Operation
Installation consultation services at clients’ premises (Fee charged)

2. Installation・Operation Consulting Services

In order to help you maximize your effectiveness in different business operations and HR recruiting process, our system operation consultants will inquire about your business style in detail.
Based on your workflow and management policy, we provide you with some suggestions on PORTERS ATS/CRM settings and operations that fit your business needs.

Optimal consulting services for customers :

1. Centered-system business flow optimization
2. Screen layout optimization (according to the user)
3. Company’s website & in-house system linkage
4. Job portals smooth linkage
5. System operation review (after several months of implementation)

Whether it is before or after the system implementation, if you have any concerns, please contact us here.
Our team will respond to you promptly.

PORTERS ATS/CRM is a comprehensive cloud-based Applicant Tracking System for Recruitment Business.
The system greatly supports recruitment business in productivity improvement from small-scale to large-scale business, with high customization.
Porters Corporation was founded in 2001 in Japan, and more than 2,000 companies globally trust our service.